ClariFound respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information ClariFound may collect, how it is used, who it may be shared with and the rights you have in relation to your personal information.

 

1. Who we are

ClariFound is a trading name operated by Katarzyna Slawinska, sole trader.

ClariFound is a digital visibility agency providing digital visibility, website, content, Google Business Profile, enquiry journey and related support to small businesses.

For the purposes of UK data protection law, Katarzyna Slawinska trading as ClariFound is the data controller for personal information collected through this website and through direct enquiries.

Contact:
hello@clarifound.co.uk

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2. Information we may collect

Depending on how you interact with ClariFound, we may collect:

• your name;

• business name;

• email address;

• telephone number;

• information you provide through an enquiry form;

• website, social-media or other digital-profile links you choose to provide;

• information about the services you are interested in;

• correspondence between you and ClariFound;

• technical information relating to your use of the website, where applicable; and

• information generated through website analytics where those tools are enabled.

We aim to collect only information that is relevant to the purpose for which it is needed.

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3. How we use your information

We may use your personal information to:

• respond to enquiries;

• understand your business and the support you are looking for;

• communicate with you about potential or existing work;

• prepare proposals, quotations or service arrangements;

• provide and manage agreed services;

• maintain appropriate business and financial records;

• improve the website and ClariFound’s services;

• protect the security and integrity of our systems; and

• comply with legal or regulatory obligations.

 

4. Lawful bases for processing

UK data protection law requires us to have a lawful basis for using personal information. Depending on the circumstances, ClariFound may rely on:

Steps before entering into a contract
Where you contact ClariFound to discuss potential services, we may process information where necessary to respond to your request and take steps towards a possible contract.

Contract
Where you become a client, we may process information where necessary to provide the agreed services and manage the client relationship.

Legitimate interests
We may process information where it is reasonably necessary for the operation, administration, security and improvement of ClariFound, provided those interests are not overridden by your rights and interests.

Legal obligation
We may retain or process information where required to comply with legal, tax, accounting or regulatory requirements.

Consent
Where consent is required for a particular activity, such as certain marketing communications or tracking technologies, we will rely on your consent. Where processing is based on consent, you may withdraw it at any time.

The appropriate lawful basis depends on the purpose for which the information is being used. Information Commissioner's Office

 

5. Who we may share information with

ClariFound may use trusted third-party providers to help operate the business and website.

These may include providers of:

• website hosting and website forms;

• email and communications;

• cloud storage;

• analytics;

• accounting or administration tools; and

• other technology required to deliver services.

For example, the ClariFound website is built and hosted using Wix Studio.

We only share personal information where necessary and expect service providers handling personal information on our behalf to do so appropriately.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

 

6. International data transfers

Some technology providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will rely on appropriate safeguards or another lawful transfer mechanism where required by UK data protection law.

 

7. How long we keep information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, including any legal, accounting or regulatory requirements.

For example:

• unsuccessful or general enquiries may be retained for a reasonable period in case the conversation resumes;

• client records may be retained for the duration of the relationship and for an appropriate period afterwards;

• financial and transaction records may be retained for the period required by applicable law.

Retention periods may vary depending on the type of information and why it is held.

 

8. How we protect information

ClariFound takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet or electronic-storage system can be guaranteed to be completely secure.

 

9. Your rights

Depending on the circumstances, UK data protection law may give you rights including:

• access to personal information held about you;

• correction of inaccurate information;

• deletion of personal information in certain circumstances;

• restriction of processing in certain circumstances;

• objection to certain processing;

• data portability in certain circumstances; and

• withdrawal of consent where consent is the lawful basis being used.

To exercise a relevant right, contact:

hello@clarifound.co.uk

The exact rights available can depend on the lawful basis and circumstances of the processing. Information Commissioner's Office

 

10. Complaints

If you have concerns about how ClariFound uses your personal information, please contact us first so we can try to resolve the matter.

You also have the right to complain to the UK supervisory authority, the Information Commissioner’s Office (ICO).

 

11. Cookies and similar technologies

The ClariFound website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and support other functionality.

Further information is available in our Cookie Policy.

Where consent or another user choice is required for a particular technology, the website will provide an appropriate mechanism for that choice.

 

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the website, services, technology or legal requirements.

The latest version will be published on this page with the date of the most recent update.